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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Deves

December 23, 2025

5  out of  5
rating by Lisa Deves
"Tom Bond and his team always deliver excellent service. They promptly handle any inquiries we have in a very professional and friendly manner. He has been our agent over 30 years for our personal and business insurance needs. Tom is the best!!"
We responded:
"Thank you, Lisa, for sharing your wonderful feedback. It's fantastic to hear that the team has consistently provided you with excellent service over the years. We truly appreciate your trust and loyalty for both your personal and business insurance needs. Your kind words motivate us to continue delivering the best service possible."
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Meetshield

December 23, 2025

5  out of  5
rating by Meetshield
"I recently got an auto policy through these guys. I was confused about some of the coverages so called and the lady I talked to, I believe her name was chandelier, was incredibly knowledgeable and also very patient and answered all of my questions. Very glad I chose these guys and I especially wish chandelier and her husband and family a very merry Christmas!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that you found the assistance you needed and that your questions were answered thoroughly. We're pleased that you chose us for your auto policy and appreciate your kind words about our team member. Your feedback means a lot, and we wish you a very merry Christmas as well!"
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John Deves

December 23, 2025

5  out of  5
rating by John Deves
"Tom Bond and his staff are outstanding. In an era of poor quality and lack of service, Tom and his team deliver excellent customer service and rapid response Thank you all."
We responded:
"Thank you, John, for sharing your positive experience with us. It's wonderful to hear that the team has been able to provide the excellent service you deserve. Your feedback is greatly appreciated and motivates us to continue delivering the best support possible."
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Brad Wisbrock

December 23, 2025

5  out of  5
rating by Brad Wisbrock
"I had very good customer service while insuring a new to us vehicle and also adding my 16-year-old son onto the policy. Highly recommend the Bonds and their staff for all of your insurance needs!"
We responded:
"Thank you, Brad, for sharing your positive experience. It's wonderful to hear that our team was able to assist you smoothly with insuring your vehicle and adding your son to the policy. Your recommendation means a lot to us, and we're glad to have been able to meet your insurance needs."
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Drew West

December 23, 2025

5  out of  5
rating by Drew West
"New customer, recently moved from Colorado. Easy to work with, got my deductible cut in half! Great people at this office!"
We responded:
"Thank you, Drew, for sharing your experience. It's wonderful to hear that the transition from Colorado was smooth and that we could help reduce your deductible. We're committed to providing excellent service and are delighted to have you as part of our community. If you have any questions or need further assistance, feel free to reach out."
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Brandy Putney

December 23, 2025

5  out of  5
rating by Brandy Putney
"Office had quick response times to my questions. We’re knowledgeable and friendly. Highly recommend!"
We responded:
"Thank you, Brandy, for sharing your positive experience. It's great to hear that our team was able to respond quickly and provide knowledgeable and friendly service. Your recommendation means a lot to us, and we're glad to have met your expectations. If you have any more questions or need assistance in the future, we're here to help."
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Michael Mitchell

December 23, 2025

5  out of  5
rating by Michael Mitchell
"Good service, very responsive during a distasteful process for most people."
We responded:
"Thank you, Michael, for sharing your experience. It's great to hear that our team was able to provide responsive service during what can often be a challenging process. Your feedback is truly appreciated, and we're glad to know you felt supported."
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Macie McClure

December 23, 2025

5  out of  5
rating by Macie McClure
"Chandler was great to get a quote with!!"
We responded:
"Thank you, Macie, for sharing your positive experience. It's wonderful to hear that Chandler was able to assist you so effectively with your quote. Your feedback is greatly appreciated, and we're glad to know you had a great experience with our team."
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Preston Farmer

December 23, 2025

5  out of  5
rating by Preston Farmer
"So far great place of business always very professional and the customer service has been excellent"
We responded:
"Thank you, Preston, for sharing your positive experience. It's wonderful to hear that you've found our team professional and our customer service excellent. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. "
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Eric Glosemeyer

December 22, 2025

5  out of  5
rating by Eric Glosemeyer
"Expert service. Abbey is the best!!"
We responded:
"Thank you, Eric, for sharing your positive experience with us. It's wonderful to hear that Abbey provided you with expert service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Zoe Harden

December 22, 2025

5  out of  5
rating by Zoe Harden
"Team was incredibly helpful answering questions on my policy and are always very friendly. Appreciate that everyone goes out of their way to be helpful."
We responded:
"Thank you, Zoe, for sharing your experience with us. It's wonderful to hear that our team was able to assist you with your policy questions and that you found everyone to be friendly and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Katie Thomas

December 22, 2025

5  out of  5
rating by Katie Thomas
"Tom Bond and his team at State Farm are absolutely wonderful to work with! They are professional, knowledgeable, and always willing to take the time to answer questions and explain options clearly. Tom and his employees go above and beyond to make sure everything is handled smoothly and efficiently. I highly recommend Tom Bond’s State Farm office to anyone looking for dependable service!"
We responded:
"Thank you, Katie, for sharing your positive experience with the team. It's great to hear that you found our service professional and knowledgeable. We always strive to ensure that all questions are answered and options are clearly explained. Your recommendation means a lot to us, and we're glad to know you feel confident in our dependable service."
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Kristin Huntley

December 22, 2025

5  out of  5
rating by Kristin Huntley
"Amazing team! Very helpful, answered all my questions with great insight and guidance."
We responded:
"Thank you, Kristin, for sharing your experience with our team. It's wonderful to hear that you found our guidance helpful and insightful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Andrew Kramer

December 22, 2025

5  out of  5
rating by Andrew Kramer
"Been a long time customer of Tom bond State Farm and have never had a single issue. All staff is highly knowledgeable and goes above and beyond in serving all of my needs and answering all questions. Highly recommend this agency for any and all things insurance."
We responded:
"Thank you, Andrew, for sharing your experience with us. It's wonderful to hear that our team has consistently met your needs and provided the support you expect. Your recommendation means a lot, and we're grateful for your trust in our agency. We look forward to continuing to serve you in the future."
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John Brown

December 22, 2025

5  out of  5
rating by John Brown
"This is the insurance company that you should be looking for. The staff are very knowledgeable and they stay on top of your needs. Chandler is one of the names that I remember, but they are all very qualified and willing to make your experience a breeze."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that our team, especially Chandler, has been able to meet your needs and make your experience smooth. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Madison L

December 22, 2025

5  out of  5
rating by Madison L
"Tom and his team are top notch!"
We responded:
"Thank you, Madison, for your kind words and perfect rating. It's wonderful to hear that you had a great experience with Tom and the team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to reach out."
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Autumn Wadlow

December 22, 2025

5  out of  5
rating by Autumn Wadlow
"I was having some issues on my end and I called the office hoping they could help. Chandler did exactly that and I appreciate it so much."
We responded:
"Thank you for sharing your experience. It's great to hear that Chandler was able to assist you effectively. Your feedback is truly appreciated, and we're glad to know you had a positive experience with our team."
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Beth A Brown

December 22, 2025

5  out of  5
rating by Beth A Brown
"Best staff and service BY FAR! Thanks for everything!"
We responded:
"Thank you, Beth, for sharing your positive experience with us. We're delighted to hear that you found our staff and service to be the best. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Susan Kramer

December 22, 2025

5  out of  5
rating by Susan Kramer
"Tom Bond’s Stare Farm staff is the best! The people are friendly, courteous, and very knowledgeable. I highly recommend them to anyone looking for insurance."
We responded:
"Thank you, Susan, for sharing your positive experience with us. It's wonderful to hear that our team made such a great impression with their friendliness and expertise. Your recommendation means a lot, and we're glad to have been able to assist you with your insurance needs."
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Kim Marshall

December 22, 2025

5  out of  5
rating by Kim Marshall
"Great staff (Abbey)! Friendly! Professional! Great claims service!"
We responded:
"Thank you, Kim, for your wonderful feedback! It's fantastic to hear that Abbey and the team provided you with friendly and professional service. We're glad you had a positive experience with our claims service. Your satisfaction is our priority, and we appreciate your support."
Profile photo of Claire Martin

Claire Martin

April 30, 2025

5  out of  5
rating by Claire Martin
"Despite a challenging situation, Tom went out of his way to support us through it and do everything possible to hold onto our business as a valued customer. Customer service is my top priority when working with any provider, and he displayed the same sentiment."
We responded:
"Thank you so much, C M, for your kind words and thoughtful review. We truly appreciate you recognizing our efforts and dedication to providing exceptional service, especially during challenging situations. Our team values every customer relationship, and it means a lot to know that our commitment to customer care came through. We're grateful for your trust and continued support!"
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Maryann Eastman

April 29, 2025

1  out of  5
rating by Maryann Eastman
"Avoid using this office and this company they will NOT take care of you when you actually need it. Severe wind and hail damage from the huge tornadoes storms 2 weeks ago. No power for 4 days, many missing shingles and tons of hail damage all over the roof. But per this office and these super shady and rude inspectors - there is NO DAMAGE ????? Yeah... avoid at all costs."
We responded:
"Thank you for taking the time to share your experience. We understand how frustrating and stressful storm damage can be, especially after such a significant weather event. Please know that claims and underwriting decisions are made at the corporate level by our professional teams, not by our local office."
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Al Giuffrida

March 27, 2025

5  out of  5
rating by Al Giuffrida
"MELISSA AT STATE FARM AND THE WHOLE TEAM AT TOM BOND ARE SECOND TO NONE....FIRST RATE SERVICE AS ALWAYS.... .. THANKS AGAIN MELISSA"
We responded:
"Thank you for your kind words and for taking the time to share your experience. It's wonderful to hear that Melissa and the team provided you with first-rate service. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
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Jess B

October 4, 2024

1  out of  5
rating by Jess B
"We have been customers of State Farm for multiple generations on both sides of our family. We never file claims and carry State Farm insurance for everything we own. However, we had hail damage multiple years in a row and filed two claims within 5 years for a new roof. They approved the claims but then told us our home insurance would be dropped in less than 30 days. He had his secretary call to deliver the news. This is very discouraging business practice. We expected more professional courteous practice with some respect given to years and years of service and good customer loyalty. We are very frustrated and disappointed, and obviously will be taking our business elsewhere."
Profile photo of Judy Wikete

Judy Wikete

July 1, 2024

5  out of  5
rating by Judy Wikete
"Updated: This office is continues to give excellent service. We needed assistance finding a roofer. We contacted Tom's office and were provided a list of roofers. Between this office and CJS roofing, the replacement went smoothly. No matter what questions, I have they are always answered. I am glad to have Tom and his office staff handling our insurance needs! This office is wonderful to work with! The entire staff is very knowledgeable and always helpful. If you are looking for a insurance agent, this is one agency that will not let you down!"
We responded:
"Judy, Thank you for your kind words. We strive to provide excellent service and ensure our team is always training to be the best!"